Need help with Wyka? We're here for you.
Get in Touch
Our support team is based in Dubai and responds to all enquiries within one business day.
Email: support@wyka.ae WhatsApp: [+971 507704325]
When contacting support, please include:
Your registered email address
A clear description of the issue
Screenshots or screen recordings where possible
The browser and device you are using
Support Hours
Sunday to Thursday, 9:00 AM – 6:00 PM (GST / Dubai time)
We aim to reply to email enquiries within one business day. WhatsApp messages are typically answered faster during support hours.
Common Topics
Account & Login Trouble signing in, resetting your password, or updating your profile.
Billing & Subscription Questions about your plan, payment issues, upgrading, or cancelling your subscription.
Canva App Help connecting your Canva account, using templates, or dragging property data onto designs.
Property Listings How to add properties, edit details, upload images, or manage your portfolio.
Templates & Designs Finding the right template, customising designs, or exporting finished materials.
Feature Requests & Feedback
We love hearing from our users. If you have a feature idea or feedback, send it to support@wyka.ae with the subject line "Feature Request".
Reporting a Bug
If something is broken, email support@wyka.ae with:
What you were trying to do
What happened instead
Steps to reproduce the issue
A screenshot or screen recording if possible
Company Information
Wyka is operated by Realtor Media Kits 2026, based in Dubai, UAE.
Website: https://wyka.ae Dashboard: https://app.wyka.ae